Testimonials
See What Customers Have Said About Us!
Five-Star Reviews
ramesh koovelimadhom
22:07 03 Dec 19
We had called Jacob for a malfunctioning garage door opener. Since the openers were 15+ years old, we decided to get new ones installed for both garage doors. He arrived at the promised time, we worked out the details of the work order and they arrived the next day in the morning to complete the work. John did a very clean and organized job of installing the door openers . If was a pleasure to interact with both John and Jacob.
They are the ones I will call in the future for any needs, and will happily recommend them to friends.
A very happy customer!
Tameka Ellington
21:23 02 Dec 19
Jason did a excellent job! I. Felt comfortable asking him any questions about the up keeping of my garage door he was very friendly and had great work ethics the cost was a bit high but its worth it. Now i can park in my garage.I recommended this place 100%
hadassah karolina
23:35 26 Nov 19
I called 24h and they came within 2 hours. They provided an excellent service! I highly recommend this company!!!!
Maryann Valois
00:42 26 Aug 19
Barry was absolutely amazing!! Took pride in his work. A great asset to your company. He and his partner AK were very professional and knowledgeable. Punctual and efficient. Wish this world had a lot more young men like them.
If you need a job done ask for Barry and AK
Luis Ramirez
18:39 22 Aug 19
Barry and AK showed up on time and were both very friendly and knowledgeable about my door opener and why is wasn't functioning right. They pointed out some safety issues regarding the opener and not trying to reset it or fix it myself since the chain could break and become a dangerous situation. Although it was a little more expensive than I thought to reset the opener they did give me peace of mind knowing that it's fixed and working properly. They were professional and able to correct the problem immediately:) I would def recommend them to friends and family.
Gary Chatel
17:05 06 Aug 19
Very Pricey! $160 an hour for Labor and $360 to replace 2 springs! $520 Total. I Had an apointment on Friday, it was canceled at the Last minute, rescheduled to Sunday. When they came out they quoted me a price of $520. It seemed like an awful lot of money but I needed to open the garage door and I felt obligated to agree since they were already there. They NEVER sent me a out a quote before arriving and I had to call them to request a work order which they never sent to my email until I contacted them2 days after the job. I called to question why it seemed so expansive and I was told because of the travel and high quality parts they use that's why it is more expensive. They charged me $360 for two springs and $160 for an hours worth of labor. They did offer me a 2 year warranty. The job was done correctly and quickly,ant the guys who came out were friendly and professional however I feel like I was charged an exorbitant amount of money for the job I had done. I would recommend shopping around before hiring this company.
Frederick Rosen
13:27 06 Aug 19
The 24 hour service was quick and easy. The removal of my old garage door and installation of my new garage door could not have been any more professional. The products/service/and technicians skills were top rated.
A true pleasure to work with this company
jackie d
12:07 02 Aug 19
I had a cheap garage door that was falling apart. Called 24H Garage Doors in New Haven for estimate to repair or replace. They were very accommodating with meeting me after work. The technician Barry was great. He gave me my options with fixing or replacing. He did not push one way or another. I chose to replace. Barry ordered the door and again accommodated my work schedule by doing the install on a Sunday. Barry completed the job within 2 hours. He hauled away the old door and cleaned up after the work was done. I am very happy with the new door and the work performed by Barry.
Wendy Perrotti
18:47 18 Jul 19
If I could give more stars, I would. I truly cannot recall a time where I have gotten better or friendlier service. We needed a new garage door and I had been shopping around when I saw their truck and gave them a call. Barry came out that very day, gave me a quote on the spot and scheduled the install for later that same day! There were some issues having to do with our garage that came up during the install that complicated the project a bit. 24H Garage came back over the next 2 days to make sure that everything looked beautiful and worked perfectly.
They 100% honored their original estimate and remained eagerly service oriented throughout. Not only did I get the best price, but the door looks fantastic! From the office staff, to the install folks, every single touchpoint was easy and quite frankly, fun. When is the last time you had that experience with a contractor??? I can honestly say I would recommend these guys to absolutely anyone.
Michael Dal Zin
18:50 09 Jul 19
After an initial mix up with the appointment from the 24H garage door office, the technician named Barry arrived. He was awesome! Very knowledgeable and very friendly. He quickly fixed the problem and shared stories while he worked.
I will have him back to service my garage doors in the future.
Franny Soctomah
23:39 14 Jun 19
Today I needed the services of a garage door company and I called 24-hour service from New Haven. Barry was the technician who came out at 3pm the same day. They were very timely, very professional, and very pleasant and I really appreciated that and I would have them come out if needed again and again. I just thought that everybody should know that they were wonderful to work with and again his name was Barry P. Thank you!! -Franny
Tea Harris
14:38 19 May 19
Excellent service. Prompt and reliable. Barry is a complete professional, smart and has great personality. He was able to repair both garage doors in less than 2 hours and educated us on maintaining the doors properly. Highly recommended.
John Rhodes
21:56 11 May 19
Called 24H Garage Doors on a Friday morning about a residential garage door that was broken. They were able to send someone out in less than 2 hours. Barry provided details on all my options from repair to replacement given the door is very old. He completed the repair in a timely manner and was very professional. The door now works better than before it was broken. I highly recommend 24H Garage Doors.
Brett Weiner
01:03 06 May 19
Called for a quote they gave us a round about estimate came out that day with the motor we wanted gave us a solid quote and did the job 110% would recommend this company.. great prices, extremely fast service, courteous and respectful they will be installing my new doors for my motors as well!
Princess Chevi
00:42 23 Apr 19
Very quick, affordable, and easygoing. They are prompt and will do what needs to be done to make sure you are pleased.
Linda Messina
19:01 15 Apr 19
Quick and courteous service. Chris was responsive and very professional! I will definitely call on them again!
Sharon Fertitta
19:47 05 Apr 19
Jacob did a good job at a good price. I would recommend him to anyone. Last year I hired Reliable Garage Doors, paid him more than half of the large amount of money he requested. He never did even half the work. 24H Garage Doors is great.
Sasha Brown
00:10 04 Apr 19
Jacob and Josh were great to work with! They were affordable, efficient, fair, and delivered a great product and service. They beat other competitors prices and even offered more. We love our garage doors! They look amazing! We would definitely recommend their service!
Subrina Manabat
15:11 02 Feb 19
One of their technicians, Miguel, came out in a snow storm when we needed their help on a Sunday. That was the first impressive customer service we received from 24H Garage Doors.
When they realized they would have to come back a second time, the owner, Jacob, came and did the job himself since no other tech was available the night they promised us. Also very impressive to us.
He provided fast service, cleaned up well and helped us very much with recommendations and options. We highly recommend them, they made us feel like a valued customer and we plan to use them again.
Paul Ortiz
00:55 11 Jul 18
Our technician (Barry) was truly helpful and very knowledgeable. He didn’t try to upsale us which is always appreciated. He quickly diagnosed the issue we were having with our overhead and within a couple of hours, fixed the problem. He took us step by step going over everything that he was going to do and did a few things extra so that the issue doesn’t arise in the future. I highly recommend this 24H. Barry was honest and upfront on the cost. Overall great experience!
Viswanath Neelavalli
14:11 20 Jun 18
Jacob from 24h garage doors was great in his service. He came promptly, presented a clear assessment of the situation, gave me options and went about and quickly finished the job. Great experience and will recommend them happily!
Antonio Berdecia
15:35 05 Apr 18
Thank you so much 24H Garage. I called early morning and they were here within an hour.And finished the job promptly . Technicians were very professional.They cleaned up before they left. I was very satisfied and recommend them to everyone!
Fred McGowan
19:26 16 Mar 18
Great job! Courteous and friendly people. Very thorough and professional performance. Jacob ensured before the job was done that everything was to my complete satisfaction. Tony was thorough and meticulous on all aspects of the installation which resulted in a very nice looking job.
Amanda Arnhem
11:48 27 Feb 18
Jacob was so professional. Came over within 90 minutes of my initial call. He knew exactly what was going on with the garage doors. He was honest about what did or did not need replacing. He and his partner worked quickly and efficiently. They were both extremely nice. My garage doors went from loud and clunky to quiet and smooth. It's like they're new!
